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16 articles

GPS Setup

Last Updated: September 14, 2023

Overview Drivers can opt-in to allow the driver app to track their location in the background, giving transparency to their producers & contractors. Location Permissions After downloading the driver app, and signing into your account, if the account you’ve signed into has GPS enabled, SOP will ask you to grant the app access to your...

GPS Truck Tracking

Last Updated: September 14, 2023

Overview Managers can use SOP to monitor a truck’s current location right from the Job Shift summary screen. To begin, click ‘View’ on a job from the dashboard, and scroll down to the Truck Tracker section towards the bottom of the page. Note: The Truck Tracker is only active for accounts that have opted-in for...

Load QC Reporting

Last Updated: June 7, 2023

Overview SOP allows users to generate Load QC reports by job number, mix design, and date-ranges. Searching for Load QCs To search for Load QC reports, log in to your account and click on your profile name. From the dropdown list, select ‘Reports’. Choose ‘Load QC’ from the options to start generating a report. Begin...

Backhaul Scheduling

Last Updated: June 23, 2023

Overview Managers can use SOP to schedule backhaul job shifts. Backhauls help users keep track of shipped or returning material. Along with this, backhauls can even be linked to a production shift for intuitive tracking. This guide is very similar to our Production Scheduling guide, and we recommend reviewing that guide before continuing with this...

Job Setup and Details

Last Updated: June 7, 2023

Overview SOP provides managers with the ability to manually create new jobs, assign business units, and customers, and customize default time adjustments. Creating a Job To create a new job, managers can click on “Add New Job” from both the Job Search and Scheduling screens. If unsure how to access these screens, please refer to...

Job Shift Settings

Last Updated: June 7, 2023

Job Details To access a job shift’s settings, select a current job from the dashboard and click on “View” to access the Job Details page. From there, administrators, managers, and foremen can navigate to the “Setup” tab located at the top right corner to access the Job Shift Settings. Deliver Location To set or update...

Job Access

Last Updated: June 7, 2023

Overview SOP provides the capability for producers and contractors to add connected accounts to jobs, granting them access to features such as E-Tickets and reports. Note: For detailed instructions, please refer to SOP’s Connected Accounts Guide. Navigation To manage job access, administrators and project managers can click ‘All Jobs’ at the bottom of the dashboard....

Production Scheduling

Last Updated: June 20, 2023

Overview SOP provides managers with the capability to schedule upcoming job shifts, allowing for effective communication of job targets and start schedules with plant operators. Additionally, users can schedule trucks to establish time report starts and share schedule PDFs with brokers and drivers. Scheduled jobs will be visible on the dashboard for managers and foremen,...

Truck Dispatch

Last Updated: June 7, 2023

Overview Once a shift is scheduled, managers have the option to add a truck schedule, which provides field users with transparency regarding the expected loads at specific times. Truck Calculator At the top of the Truck Schedule page, users can expand the truck schedule to utilize the truck calculator, which suggests the number of loads...

User Management

Last Updated: June 7, 2023

Overview Administrators have the ability to add and manage user accounts for accessing jobs and tickets. On the dashboard, administrators can navigate to the User Accounts page by clicking on the “Accounts” button in the top navigation bar, which provides a list of users. User Details To manage an existing user, locate the user in...

User Roles

Last Updated: June 7, 2023

Overview Administrators have the authority to add and edit user accounts and assign appropriate roles to team members. The table below provides an overview of the features and access levels in SOP for each user role.

Activity Report

Last Updated: June 7, 2023

Overview SOP offers users the ability to access and view shift reports during ongoing or recently closed shifts. Accessing the Activity Report To access the activity report, follow these steps after viewing a shift: Scroll down to the ‘Shift Options’ section at the bottom and click the ‘View Reports’ button. Alternatively, if available, use the...

Performance & Dwell Report

Last Updated: June 7, 2023

Overview When viewing a shift and accessing the Reports page, users can utilize the Performance and Dwell reports to obtain detailed information about load timing and scores. Performance Report To access the Performance report, navigate to the reports section of a shift and click the ‘Performance’ button. This report provides a comprehensive breakdown of the...

Time Report

Last Updated: June 7, 2023

Overview SOP automates the creation of truck time cards based on the load and unload times of each truck. During a shift, users can access the time report by clicking on the Time Report button at the bottom of the Returning Loads list or using the Reports button on the Summary view. Once a shift...

Quality Control Report

Last Updated: June 7, 2023

Overview SOP allows users to access various shift reports while a shift is ongoing or after it has ended. Accessing the QC Report To access the QC (Quality Control) report, navigate to the shift and look for the “View Reports” button in the “Shift Options” section at the bottom. Alternatively, users can use the “Reports”...

System Reports

Last Updated: June 7, 2023

Overview SOP provides users with the ability to generate custom reports for Job Performance, E-Tickets, Load QC, and Truck Time Cards. Job Performance To generate a Job Performance report, click on the dropdown menu in the upper-right corner and select “Reports”. Choose the”Job Performance” tab. Enter the job number, and date range, and optionally select...